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CINTEL, specialist in Telecommunications, has developed a workforce management and data workflow management platform dedicated to the nomadic O&M of telecom access network for the operators and their contractors

Trace-IS Telecoms modules cover field activity management, field technicians mobility and field data processing

 

It is composed of :

  • A management platform for local loop O&M
  • Measurement (TMS) and communication tools (PDA or Smartphones)
  • A real time link between the operator's central data base and the field technicians
  • A measurement tool for ADSL services on copper access network (T-ADSL)

Trace-IS brings unique value to O&M activities on local loop through:

  • Capture and processing of field data
  • Audit of the network and data purification
  • Automated transfer of field data to the order giver's data base
  • Traceability of the field activities
  • Constitution of a referential data base with description of the network quality
  • Quality and financial monitoring
  • Training of all Trace-IS users

Cintel's solution is used by over 1000 field technicians in France (France Telecom and its contractors) on 21 production areas, representing more than 1,5 million workorders completed per year.


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