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Cintel is a registered training company,

Cintel provides trainings for telecom networks businesses and O&M processes

Cintel also offers dedicated trainings on its Trace-IS modules to its customers.

Mobility – Nomadic Technician

Objective Mobility, autonomy and traceability :
• Electronic processing of the work orders and on the fly reporting
Description • Use of PDA software
• Completion of a WO and upload of field data
Duration 1H
Participants 5 to 8


Mobility and measures – Technician

Objective Mobility, autonomy and traceability :
• Electronic processing of the work orders and on the fly reporting
• Integration of measure in daily work process
• Proof of actions and intervention
Description • Use of PDA software
• Completion of a WO and upload of field data
• Tests and analog measures, results analysis and following actionse
• Tests and RNIS measures, results analysis and following actions
• Purification of field observation
• Capitalization sur les interventions menées
Duration 3H
Participants 5


Activity management - Dispatching

Objective Management of interventions and on the fly follow up
Description • Workload management and intervention planning
• Intervention life cycle : from planning to billing, through real time progress follow up
• Processing of field data
Duration 3H
Participants 5


Activity management – Activity manager

Objective Activity management, o the fly follow up, Quality and traceability
Description • Supervision of work progress
• Follow up of results and alarms
• Follow up of Quality objectives
Duration 3H
Participants 5


System administration

Objective Paramétrage et administration du système
Description • System architecture and data integration
• Automatic allocation management
• Billing data
• HR data
• Production data
Duration 4H
Participants 5


Management

Objective • General follow up of production and results
• Analysis of captured data
• Billing
Description • Statistics and data analysis module
• Results and productivity indicators
• Production and billing exports
• Traceability and results opposability
Duration 2H30
Participants

5